M- Make changes no one asks for E- Eliminate players by not doing anything about it A- Ask the playerbase for “feedback” N- Negate the feedback and provide a BS “solution” I- Insist that “we are listening” but we actually don’t N- Nerf everything under the sun G- Go through the forum and tell the players to piss off F- Find new and innovative ways to waste the players time U- “U” don’t matter to us and we only want your money L- Lose even more players and then nerf something else Here at Bungie, we promise. We are listening.