Hello,
Please go on PlayStation.com and make sure your email and password are correct for the PlayStation account you want to play Destiny on.
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Edited by COMLAG7: 5/17/2019 1:27:43 AMIt's correct. Was correct. Still nothing.
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So you signed in at PlayStation.com with no issues? And double checked the gamertag name on PlayStation.com?
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Correct.
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Are you logged in to the app on a different account, Xbox or Battlenet?
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When you select PlayStation sign in does it open of the browser window and ask your email and password? Or is it giving you a error message before then?
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As soon as I enter my email and password and submit it the error arrives immediately. Which reads: {"error" : "invalid_client" ' "error_description" : " Bad client credentials" , "error_code :4102, "parameters" : [ ] }
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Are you able to sign in at Bungie.net?
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Yes. I can sign in bungie.net on my laptop which is how I started this thread.
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Okay can you please clear app cache and content database. https://www.bungie.net/en/Help/Article/46269 Then try again.
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This was my first troubleshoot as noted in the OP. I tried it again with the same results. I still cannot link my account to the companion app on my iPhone or iPad.
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Is the app connected to the same wifi connection as your laptop?
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Thanks I'm finding out if anyone else has this issue. Can you please tell me your iPhone model and iOS version, also the companion app build number?
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iPhone 8. Software 12.3. Companion App Version 5.7.4 Build #201904241354.148
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Edited by COMLAG7: 5/17/2019 3:58:54 AMSo I got creative: -Opened Safari on my iPhone and enabled all cookies. -Signed into bungie.net through Safari on my phone successfully. -Clicked on the link located on bungie.net where I could download the Destiny Companion App in the Apple Store (even though it was already installed on my phone). -Opened the app in the store. -Entered my PSN info and was able to link to the app. -LFG'd for a quick nightfall and got in no problem.
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Edited by dgfuzz: 5/25/2019 3:12:09 PMI have the same problem, all the way up to this last comment, but still cant get in. plz send help