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4/15/2019 1:53:03 AM
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Issues

I went into the Lake of Shadows strike and there was nothing there....no taken no blights...nothing. So I went back to orbit...checked my internet. Speed up/ down are good...ping was .19 and no packet loss. I went in again and it did it again. So I gave up on that and went into Mayhem and was getting one shotted by a Polaris Lance...while in my super! What's going on?
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  • Hey there. Appreciate you reaching out to us for support. Unfortunately, it sounds like you are experiencing a connection issue of some kind. If you are on a wireless connection, a wired connection is recommended to play Destiny. If your internet connection is being used for anything else besides playing the game, such as watching a movie or streaming, it's recommended to quit those programs. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or Performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]2.[/b] Power cycling your internet router [b]3.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]4.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP and IPV6. [/quote]

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