[quote]I completed 3 Heroic Blind Well events and didn’t get anything to drop from the chest any of the times.[/quote]
Are you carrying 200 Dark Fragments? It's possible that your reward was gonna be 10 of those and you couldn't carry them. They don't get sent to the postmaster.
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Very astute of you! Turns out I am, I didn’t realize that 1. I had that many and 2. that that was the maximum. Case closed, thanks