Hello,
Who's your email provider? Are you checking your spam folders?
You might want to try a major email provider such as Hotmail or Gmail.
English
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Hi, Thank you for your reply. i'm with icloud and there is nothing in my junk sadly.
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Have you tried contacting Apple Support and see if they are silently filtering any emails and can white list them and send them to your account?
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I'll give it ago thanks.