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2/17/2019 3:40:23 AM
1

Network error

Is it just me or is anyone else getting a whole lot of error code: canary? I keep unplugging my console, power box, and resetting my internet modem. I even check my port forwarding and cat cable to see if anything stops this error. My network and set up seems fine, but something still has me getting cut off midgame cause this error. Help.......

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  • Hi there, metal. Appreciate you reaching out to us about your issue. CANARY is an error code that can be received when you aren't connected to the Internet. You may want to check that all of your cables are connected correctly. If you are on a wireless connection, a wired connection is recommended to play Destiny. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or Performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]2.[/b] Power cycling your internet router [b]3.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]4.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP and IPV6. [/quote]

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