Hi Infinite. Thanks for your report.
You may want to review our BABOON article for more information on this issue.
You may want to review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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