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2/14/2019 8:07:32 PM
1

Rewards Code infinite loading.

I have been attempting to claim a code to purchase the Rivensbane seal and when I click Claim, it just infinitely loads with the circle icon. I have attempted on Microsoft Edge, Google Chrome, Mozilla Firefox, Safari on iPhone/iPad and even Internet Explorer. I am unable to claim any reward codes via email. My email was previously verified and I frequently get emails reminding me to claim reward codes that I have unlocked. I attempted to change my email and now I am unable to receive any verification emails. Also, any attempt I make to change settings on my account, I now receive this error, "TypeError: Cannot use 'in' operator to search for 'errorMessage' in Your settings have been saved successfully." I unlinked my Twitch and Battle.net accounts as well in attempt to see if that was the issue and there has not been any change in my account behavior. Please help! I would really like to purchase a couple of the seals from the rewards program! I appreciate your time and assistance in this matter.
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  • Hey BananaSandwich. Thanks for your report. Check your email for the discount code. There seems to be an issue with the Rewards page not working correctly, but the email should still be sent to you. Click the "You have a Bungie Reward waiting for you!" email and click the blue "Claim Code" button in the email and it should direct you to your code.

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