https://www.polygon.com/platform/amp/2019/2/11/18214604/bioware-anthem-dragon-age-ea Heres a really good (a little long, but it needs to be to make its point) article about Bioware. The things the developers say in this article are actually reflected in Biowares games. I have never felt this kind of sincerity from Bungie, and everything they say, I immediately dismiss as untrustworthy. Side note: This is not an Anthem vs Destiny debate. This is a Bioware vs Bungie customer relations comparison.
Meh, I frequented BioWare's Mass Effect 3 forums during that entire debacle with the 'controversial' (read: badly thought-out) ending, and BioWare forum mods were more than happy (and eager) to delete entire thousand+ post threads about the ME3 ending, just because they were 'tired' of hearing about it. And considering that they continued this attitude long after I left the BioWare forums _because_ of such shenanigans, it turns out they were still doing it during Dragon Age Inquisition _and_ Andromeda, banning forum posters, deleting posts as 'spam' (the deleted posts were not spam), etc., I can't say I rate BioWare very high in terms of how they treat their own customers any better than Bungie does. https://www.gamersnexus.net/news/520-bioware-locks-critical-posts-alleges-spam