{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
1/23/2019 9:53:58 PM
2
Cant play D2 on pc , error code saxophone
As title say I cant play Destiny 2 on my pc , I bought the "destiny 2 forsake complite collection" game code from gamesplanet first made sure what I can use the code on region/country and I managed to redeem it on battle.net .
I downloaded the game via battle.net launcher but when I try to play error mesage pops up code "saxophone" , I restarted battle.net even my pc and internet modem yet still problem persist .
Please help
-
1 ReplySo what I found worked when I got this problem was I logged into the Battle.net on a browser I don't normally use (I use Chrome normally so I logged into Safari). I changed my password and set up 2 step authentication. I rebooted my entire PC after that. Once the PC was fully rebooted, I logged into the Battle.net application and went through the authentication process it required. Once I did that, it resolved it for both myself and a friend of mine.
-
5 RepliesHello, and thank you for your report. You're launching the game from the Battle.net app, correct? Players may encounter [url=https://www.bungie.net/en/Help/Article/46139]SAXOPHONE[/url] errors on PC when Blizzard services are unable to authenticate a player’s purchase or login when they launch Destiny 2. View our [url=https://www.bungie.net/en/Help/Article/46139]SAXOPHONE[/url] article for more information. Additionally, some players have reported that creating a new Windows profile has helped with this issue. You may want to follow these steps to refresh your game license: [quote] (1) Close the Battle.net app. (2) Via a web browser; change your battle.net password (3) Restart Destiny 2 via the Battle.net app [/quote]
