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1/18/2019 7:48:44 AM
1

Xbox One - Stuck on "Connecting" Screen

I've tried everything I can think of and I'm starting to run out of patience. I've been playing Destiny 2 since it first released, with few to no technical issues whatsoever. But all of a sudden, when I try to play tonight, the game will leave me stuck infinitely on the "Connecting" screen (right after you press A to launch). I can't even make it to Login or Verifying Content. I've tried relaunching the game, restarting my console, hard resetting my console, and I've just reinstalled everything, all to no avail. Can someone from Bungie please help me? I'd like to get playing again as soon as possible.

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  • Hey there, So let's go ahead and make sure your ISP is not facing any turbulent packet loss. Please follow the steps below and let me know the results of this test to see what is taking place with your connection. 1. Open a command prompt on a client PC, via the Start Menu search for "cmd". 2. Type "ping www.bungie.net -n 300". (This will ping the address 300 times. Substitute 8.8.8.8 with whatever address must be tested.) 3. Copy the results and paste them in your response to us.

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