I'll leave by saying that I never said Bungie know what they're doing. And this 30 yr business does not have it's original staff. They're barely Bungie anymore - I don't consider them Bungie by anything other than name and product genre. I'm not excusing any of the poor decisions they've made, just pointing out that feedback has to have two parts. The problem and the solution.
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....assuming someone is listening...or even cares what you have to say...Bungie are a no on both counts...