JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by Risten: 11/13/2018 10:10:46 AM
2

Saxophone error but I'm not a trial player.

I tried logging in today and it said saxophone error. I googled it and it means that when a trial weekend ends players get this error. I bought Forsaken yesterday so I'm definitely not a trial player. Help!
English
#Help #pcsupport

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Hello, and thank you for your report. Here are some steps you can take to potentially solve the issue: - Making sure you are always launching Destiny 2 from the Battle.net application - Running both Destiny 2 and Battle.net as administrator - Running [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair in the Battle.net application[/url] - Deleting these cache / settings directories and then immediately running Scan and Repair: [quote]o %PROGRAMDATA%\Battle.net o %APPDATA%\Battle.net o %LOCALAPPDATA%\Battle.net o %APPDATA%\Bungie\DestinyPC [/quote] - Manually closing all Blizzard and Bungie apps in Task Manager, then restarting - Resetting your Battle.net password

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon