That is the only thing he said that lost me.
I agree with everything else, for the simple fact that lowing drop rates are a step back from D2 (when vanilla was giant leaps back for some). D2; Y1 exotic drop rates were like giving a child candy everyday, but Y2 you reduced to once a week...if that...and there is new candy to try.
Of course we will get whiners and such. You gave the playerbase these exotics drops in Y1, making them feel like you should be getting them, to nothing.
[spoiler]Still better drop rates then vanilla D1; Y1, but I'll shut up about that. [/spoiler]
But the whole "I payed for the game, so I should have everything" comment is such a childish point to this argument...and I swear you only see these comments directed towards Destiny. Never have I ever heard anyone make that argument in any other loot game.
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Even with Y1 destiny, I felt like if I grinding hard enough I could get a shiny new exotic to play with if I put my nose to the grindstone for a few days.... I haven't gotten a forsaken exotic drop since week 2 of the DLC's release, and they are pretty much my main focus for grinding right now, since I am already 600 light on all characters from doing every milestone, every week, on every character. Hopefully things will get better, but right now it feels like I could play this game like a full time job for an entire year and still get no new exotics to play with. It no longer feels exciting... it feels hopeless.