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10/7/2018 2:53:43 PM
1

Sound and Microfon Bug

Hello Guys, i got a big anoying Problem. I always lose my Sound when i try to play PvE. On top of that, programms like TeamSpeak and Discord loses regularly the connection to my mic with it. It startet for half a year ago. Since then i stopt playing. Now i came back and it is still there. I literly tryed everything. Im familiar with trubleshooting many games now. But i cant solve this one. Thats why i reache to you guys. Questions i can answer: Does it appear on other games? Yep on some rare games like Divinity 2. Did you reinstall or repaired or etc.? Yep i newly reinstalled Windows and tryed everything like reinstall game and sound data. Update your Soundcard/Motherboard? Did that too, everything should be up to date. When did it start? Actualy it startet after i played Divinity2. But still i formated my disk and everything. Maybe something with your speaker or mic? Nope tryed different speakers and mic´s, and it hapens only in these games. Sadly there is no error code or something that i can provide. I hope someone got the same problem and solved it or something. If any information is needed i try my best to share it with you guys. Best regards a fellow player, Himes

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  • Hey there, Appreciate you reaching out to us with this issue. Let's grab some more info on your PC. BattleTag (with numerical suffix) Configuration Info CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Copy text from saved file to preferred third-party text dump website (i.e. PasteBin, DumpTxt) and share link here: Issue Information Destination/Activity: Description:

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