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9/25/2018 1:25:31 AM
1
Game freezes when launching - haven't been able to play since Forsaken update
Here are the things I have tried to get the game to stop freezing
- used scan and repair
- uninstalled and reinstalled the game
- rebooted the wi-fi
- double checked the requirements for pc installation
Everything says there's not a problem but I was able to boot up and play the game fine before the Forsaken update, now I can't even get on. I don't know what else to try...
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1 ReplyHey there, Appreciate you reaching out to us with this issue. Mind sharing some of your pc info with me? BattleTag (with numerical suffix) Configuration Info CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Copy text from saved file to preferred third-party text dump website (i.e. PasteBin, DumpTxt) and share link here: Issue Information Destination/Activity: Description:
