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8/8/2018 6:57:22 PM
3
"Contact Us," is disappointing.
Am I the only one who thinks it is incredibly frustrating that there is no way to contact Bungie or ask a question without posting on a forum? I've never had an in-game issue until recently, and I found it disappointing that I had to post it to a public forum. I got one answer that did not help. I also posted the question on Twitter and tagged Bungiehelp and Bungie and received zero response.
Upon discovering this, I wanted to give some feedback on the matter only to discover there is no direct way to give feedback other than posting my thoughts in a forum.
It just seems like a lazy way of helping people, by letting others answer questions who are not employed by Bungie. I know they answer some questions, but most go unanswered. Giving feedback should not be a forum post.
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This is not the place to give feedback. It's just here to make people think their opinions are heard. It's more of a facade than anything else.
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Replied to your original posting, hope that helps.
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All too true. See my posts below, implementing would improve the website a LOT. Upvote and Bump them. The first is about removing the Feedback section and replacing it with 2 newer ones, the second is about creating an Ideas email, that is looked through at least once a week: https://www.bungie.net/en/Forums/Post/247512117?sort=0&page=0 https://www.bungie.net/en/Forums/Post/247512117?sort=0&page=0
