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Edited by BNGHelp0: 9/21/2018 6:05:23 PM
186

[BUNGIE] Missing Memorialization Emblems: Young Wolf and Saladin's Pride - CLOSED 9/21/2018

[quote][b]UPDATE - 09/21/2018[/b] The [b][i]final[/i] [/b]batch of the Memorialization emblems has been sent out. If you received a reply from a BNGHelp in this thread confirming your verified report on or before 09/21/2018, you should now have the missing emblem(s) in your Emblem Collection.[/quote] Hello all, We have been investigating reports of Destiny veteran players not receiving the [b]Young Wolf[/b] and/or [b]Saladin's Pride[/b] emblems that were a part of the Destiny 2 memorialization rewards despite meeting all of the stated requirements to earn the emblems. Our investigation has determined the cause of this issue and we have set up a process to verify reports and resolve the issue for impacted players. [u]Emblem Requirements[/u] Players that believe they are impacted by this issue should ensure they met the requirements listed below for each emblem. [quote] • [b]Young Wolf[/b] - Reach Rank 2 in the Destiny Age of Triumph Record Book by August 1, 2017 • [b]Saladin's Pride[/b] - Reach Rank 7 in the Destiny Age of Triumph Record Book by August 1, 2017 [/quote] [b]Please Note:[/b] players that reached these ranks AFTER August 1, 2017 do not qualify for the memorialization emblems. [u]Report Form[/u] Impacted players [i][b]must reply to this post[/b][/i] with the following information filled out. [quote] • [b]Platform:[/b] (PlayStation 4, Xbox One) • [b]Platform Account Name:[/b] (PSN ID, GamerTag) • [b]Missing Memorialization Emblem(s):[/b] (Young Wolf, Saladin's Pride) [/quote] [u]Resolution Process[/u] Destiny Player Support will be working to resolve player reports of this issue. [quote] • All reports must be verified for the account provided by the reporting player • If DPS cannot verify the report, no emblems will be sent to the provided account • Reports may not be processed if they are have missing/inaccurate information, do not use the above form, or are not in this thread • The verification process may take a while • Emblems will be sent out in biweekly batches • Emblems will be unlocked in the Emblem Collection on the verified account [/quote] [b]Please Note: this process cannot be used to move memorialization emblems to a PC account and does not apply to any other reports of missing emblems. [/b] [quote][b]UPDATE - 07/06/2018[/b] [spoiler] A batch of the Memorialization emblems has been sent out. If you received a reply from a BNGHelp in this thread confirming your verified report prior to 07/06/2018, you should now have the missing emblem(s) in your Emblem Collection. This thread will continue to be monitored and another batch of emblems will be sent out at a later date. [/quote][/spoiler] [quote][b]UPDATE - 07/30/2018[/b] [spoiler]A batch of the Memorialization emblems has been sent out. If you received a reply from a BNGHelp in this thread confirming your verified report prior to 07/30/2018, you should now have the missing emblem(s) in your Emblem Collection. This thread will continue to be monitored and another batch of emblems will be sent out at a later date.[/quote][/spoiler]
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