Bungie has made some very serious bad moves in D2. YongYea, Layman Gaming and others have described the way Bungie treats their customers as an abusive relationship. It's documented. Bungie had to take down a job opening looking for people with experience in manipulating players to micro transactions and designing in game activities that get players to purchase micro transactions. Articles have been written about it. Star Wars Battlefront ll got a lot of spotlight but D2 is considered just as bad and as of now worse since a large part of the game content is in the Eververse store. The bright engrams are designed- with RNG- to make what you wish to purchase expensive if not very expensive. None of this is Deej's fault. He doesn't make the decisions and is just doing his job. Bungie is not the victim here. You're going to have a very hard time convincing anyone who keeps up with gaming news that it is a company that deserves our trust.