JavaScript is required to use Bungie.net

Help

Help us help you.
1/26/2018 5:43:19 PM
4

PSN Black Screen w/ Permissions Error

Her we are day three. I wish I could say I welcome you with open arms, but I would be lying. Three days in the deepest, darkest circle of hell. Three days of being Destiny and Destiny 2 clean. And what do I get for this arduous journey? Well, much like any addict, an extremely bad case of the shakes, nausea, a freaking migraine that could kill the world and the cold sweats! Over the last three days I have contacted Sony five times. The first resulted in futility. The second, with me having to re-establish my personalization and settings customizations. The third with a database rebuild and the same as the second. My third adventure with Sony led to a little more fruitful rewards, namely Sony acknowledging they were to blame for my current misfortune. But alas, my latest encounter with my nemesis leaves me reeling and speechless. Sony has apparently retracted their previous claim to blame ownership. In my phone call with them today, they are saying the fault lies with my ISP. Sony says it is a Port issue and I need to contact them and have them enter a list of ports and this should remedy my current dilemma. Rubbish I say!!! Absolute hogwash! Logically observing the current issues leads me to a different conclusion and question. How is it the fault is with my ISP? Does that mean all the other players experiencing and sharing my plight are also in the same boat? That would mean multiple ISP's are experiencing port issues. And not just here in the dear old US of A. But around the world. Furthermore, if it was an ISP Port issue, shouldn't it have reared its ugly head prior to now? Looks like my current answer to the problem from Sony only leads me to more questions. The most pressing of all being, what the hell is going on and when will I be able to play Destiny, or any online multiplayer game, again?!? SMH!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • 1. sign out of PSN 2. log out on PS4 3. press PS button to log in 4. press Optiond and select "Appear Online" 5. sign in to PSN that worked for me.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    3 Replies
    • Edited by EZ: 1/26/2018 5:46:34 PM
      2
      Hello! PSN is currently having connection issues and I understand your frustration. https://twitter.com/bungiehelp/status/956940201351290880 Just about everything is red on the status page now: https://twitter.com/askplaystation/status/956939860727693312 https://status.playstation.com Please see the above links for all the details we currently have. Stay tuned to the channels that are listed above for any official information. If any more information is made public I will be sure to pass it along to you.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Edited by stewy1985: 1/26/2018 6:10:48 PM
      If you are able, do the 2nd PS4 log in. It works, just not everyone has a trust worthy 2nd PS4 to log into, if you have a family member or close friend you can ask, change your password when it's complete. This is how to accomplish it, it will ensure you a better wknd. https://www.bungie.net/en/Forum/Post/242439826/0/0 You can also try using the psn app on a phone as an alternative to a second ps4, if you already have this app uninstall it/ reinstall it while your bad PS4 is off. If you don't have the app at all download it and install it and sign into your psn account. After all of that turn your PS4 back on and try logging in. The 2nd PS4 strategy had a higher success rate though

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      6 Replies
      • [quote]what the hell is going on and when will I be able to play Destiny, or any online multiplayer game, again?!? SMH![/quote] Since Tuesday, PSN has been having issues (https://status.playstation.com). These issues affect each user differently & each game differently. Until Sony fully resolves their issues, there is no telling when you/others will be able to play. However, there are users on here posting workarounds that may allow you to get on, but those may simply be temporary until Sony fixes all underlying issues with their service(s).

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      You are not allowed to view this content.
      ;
      preload icon
      preload icon
      preload icon