Hi-
I turned in several Illuminated engrams from a Silver purchase at Eververse, but my Postmaster was full of useless weapon mods and armor pieces - now I can't find an exotic ghost shell and multiple exotic ornaments that were awarded from those engrams. If I paid money, I expect the content to be there! Please help.
-
Hi there, If you are encountering an issue with a missing Eververse Item, please follow the troubleshooting steps listed at this link: https://www.bungie.net/en/Help/Troubleshoot?oid=13681 If those troubleshooting steps do not help resolve the issue, please submit a help request using the Contact Form at the bottom of the page.
-
Your postmaster is not designed as storage either long term or short term. It holds 20 items and anything that goes to the postmaster when it's full is deleted. At the minute you are out of luck as bungie does not restore lost / deleted items. You should make a post in feedback though to perhaps add kiosks again so things earned from the illuminated engrams will be buyable from it.