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12/6/2017 3:52:22 PM
3

Eververse items lost from postmaster

So, this really shouldn't be an issue that someone should run into... Especially where eververse engrams are purchased with real money. I filled up my postmaster and I've seen things go there like mods/shaders and whatnot before, but since my postmaster was full, all of those disappeared. That doesn't bother me so much. What DOES bother me is that I got the new kabyr exotic ship which i was pretty excited for that was also sent to the postmaster, but when I went to get it out it wasn't there... Why? because it just happened to be pushed aside as my post master was full Bungie, this is unacceptable for players who pay real money for your bright engrams. ESPECIALLY when there is NO collections tab for ships and sparrows. Why is this not a thing in the game? I essentially lost things that I paid for because of an oversight you made in your game. An oversight by the way, that you give no warning for, how are people supposed to know how many slots the post master has before filling it up? How are people to know that the items they just purchased have a chance to just disappear? If you're not going to fix it so that the postmaster doesn't lose items, then add a collections tab AT LEAST for all of the exotic items you can get from eververse like ships and sparrows and ghosts so that people won't lose them. Emotes shouldn't be the only thing that you can re-obtain. This is ridiculous.

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  • Unfortunately, those items cannot be retrieved. [url=https://www.bungie.net/Mobi/en/About/Article?id=46166]Postmaster[/url] should not be used as storage & should be cleaned frequently, otherwise items in it may be deleted/pushed out. They now fall into Bungie’s deleted/discarded items policy. [quote]Postmaster Once a Social Space has been unlocked, players will gain access to the Postmaster. If an item is not collected before returning to orbit or proceeding to an alternate destination, it will be sent to the Postmaster. Items held by the Postmaster may be lost if not manually retrieved and stored in the Vault. Items are discarded from the Postmaster when accruing over 20 "Lost Items" or deleting a Character. Bungie does not replace in-game items that are lost, or discarded. (Deleted Item and Character Policy)[/quote] As for ships/sparrows, there is no kiosk as they break down into bright dust.

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