[b][u]VITAL INFORMATION [/U][/b] The following is a collection of content hosted on Help.Bungie.net, dealing with Destiny 2 purchase, installation, and gameplay. [quote][b]Getting Started[/b] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=45171]Install Guide[/url] • [url=https://www.bungie.net/en/Help/Article/46473]Curse of Osiris Guide[/url] [/quote] [quote][b]Eververse Support[/b] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13665]Purchasing Silver[/url] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13665]Illuminated Engrams[/url] • [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13665]Bright Dust[/url] • [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13639]Reporting an Eververse Issue[/url][/quote] [b][u]EMERGENT ISSUES[/u][/b] Please see below for the most up to date list of emergent issues that are under investigation by Bungie. [quote] • [b]"A Garden World" Nightfall and Clan Engrams: [/b]We are aware of player reports that this week's Nightfall for "A Garden World" is not granting Clan Engrams for qualifying Fireteams. We are investigating the cause of this issue. [i]Added 1/3/2018 [/i] • [b]Eater of Worlds Raid Ornaments: [/b]While Prestige mode for the ‘Eater of Worlds’ Raid Lair has not yet been announced, ornaments are currently available for preview. We have identified an issue where the unlock requirements displayed in ornament tool-tips are currently false. We are seeking to address this issue as soon as possible.These ornaments require completion of the Eater of Worlds activity on Prestige difficulty, and the descriptions for the Head and Leg objectives are currently reversed. • [b]Masterworks Cores: [/b] We have identified an issue that prevents Masterwork Cores from recovering to the Postmaster if a player’s consumable inventory is full. While we are investigating a fix for this issue, players should ensure that they have room in their consumable inventory to avoid losing Masterwork Cores. • [b]Masterworks: Multi-Kills on floating enemies:[/b] We have verified an issue where multi-kills on floating enemies do not produce orbs as intended. This is currently under investigation. • [b]Quickplay Challenges:[/b] We have identified an issue where Challenges do not appear to players when entering Quickplay in Crucible. • [b]Ikora Waypoint:[/b] We have identified an issue where players are witnessing a waypoint over Ikora, when not having enough Tokens for a reputation package. This is currently under investigation. • [b]Level 20-25 Bright Engrams:[/b] Players who are leveling duplicate characters of a class do not receive Bright Engrams upon leveling up. After reaching Level 25, Bright Engrams are properly awarded. • [b]Flickering Shadows:[/b] We are investigating an issue where players on PC may experience flickering shadows. It is recommended that players update their Drivers to the latest version. • [b]Prometheus Lens[/b]: The Prometheus Lens Exotic Trace Rifle is impacted by an issue where the damage output higher than intended • [b]Heroic Adventures Already Active[/b]: Players are unable to launch other Heroic Adventures until they complete the Heroic Adventure Quest Step offered by Brother Vance. • [b]Drops in Power Level[/b]: Players can temporarily lose access to gear if they infuse items with a higher level requirement than their current level • [b]FWC Simulator Gloves:[/b] We are aware of issues where the Future War Cult Simulator Gloves have stretched textures that sometimes interfere with first person view. [/quote] [b][u]RESOLVED ISSUES[/u][/b] Please see below for a list of issues resolved in Updates or Hotfixes release after Curse of Osiris: [quote] • [b]Players unable to interact with Inventory:[/b] We have resolved an issue where a subset of players were unable to interact with their inventory. • [b]Missing Emblems within Collection[/b]: We have resolved an issue where players could not see all Emblems when owning over 84 emblems at a given time. • [b]HDR Support:[/b] We have resolved an issue that was impacting HDR Support for PS4 and PS4 Pro. • [b]Dying from Man Cannons on Mercury:[/b] We have resolved an issue where players who were running Destiny 2 on PC above 60 fps would consistently be killed on impact when using Man Cannons. • [b]Black Screen Destination Map:[/b] We have resolved an issue where players would encounter a black screen when attempting to visit a destination in the Director. [/quote] See the post below for additional [b]KNOWN ISSUES[/b]
Edited by BNGHelp5: 12/9/2017 7:07:13 PM[b][u]KNOWN ISSUES[/u][/b] For a localized list of known issues, see the [url=http://www.bungie.net/en/Help/Article/46168]Destiny 2 Known Issues Help Article[/url]. Please see the list below for the most up to date list of confirmed issues reported to the #Help forum: [b]Destinations[/b] [quote]• Nessus: If players proceed to fall off of a cliff on Nessus in the Sunken Caverns area, their Ghost may be placed in an area that blocks progression of activities. Players may be required to return to orbit and relaunch the Destination. • Mercury: When playing Curse of Osiris meditations, players may not be able to interact with Brother Vance in the Lighthouse. • Mercury: Simulation Seeds may appear correctly when players enter the Infinite Forest. While some effects will be present, players may not see a physical seed floating above the ground. • Mercury: Enemies may partially spawn within Infinite Forest geometry. This happens infrequently, and enemies will teleport to proper locations quickly. • Mercury: Players may become stuck within Infinite Forest geometry if they proceed through or around Vex Doors during the interact process.[/quote] [b]Cinematics[/b] [quote]• Skipping Cinematics: Fireteam members cannot skip in-game cinematics. Fireteam Leads must manually skip the cinematic if the Fireteam desires to.[/quote] [b]Weapon and Armor Perks[/b] [quote]• Planetary Torrent: When defeated by enemies in the crucible using the Vesper Radius, players may see an improper Tool of Destruction listed in the Guardian Down screen. This may be presented as "Killed by the Architects" upon defeat. • Solar Rampart: When defeated by enemies in the crucible using the Khepri's Horn, players may see an improper Tool of Destruction listed in the Guardian Down screen. This may be presented as "Killed by the Architects" upon defeat. • Fate of all Fools: Players are not properly given an audio notification when receiving bonus ammo from the Fate of all Fools perk on the Jade Rabbit Exotic Scout Rifle. • Scientific Method: Handling and Speed of the Tractor Cannon does not increase when inflicting damage on Spider Tanks, Goliaths, Nightmasks or the Hive Cyclops Enemies. • Prometheus Lens: Known issue impacting damage output of the Prometheus Lens Trace Rifle. Seeking to address with an upcoming Hotfix. [/quote] [b]Activities[/b] [quote]• Nightfall: Fireteam members who attempt to join a Nightfall Activity in progress will not always qualify for Activity completion. We recommend that all members be within the Fireteam when initially launching the activity. • Signal Light Quest Step: When players receive a specific Lost Prophecy artifact from Brother Vance, players may need to return to orbit and relaunch the Mercury destination for this activity to appear. • Tree of Possibilities: Laser effects may sometimes not appear, or appear in the wrong location, during times of heavy connection latency. This will result in players sometimes receiving damage from lasers that they are unable to see, or see in alternate locations. • Bug in the System: Players may sometimes respawn within the Infinite Forest if defeated within the final area of this adventure. Progress is not lost. • Adventure Ascend: If a player falls from platforms near the conclusion of this activity, way points will not adjust to redirect the player to the final area. • Adventure Intercept: If a player defeats the target objective prior to reaching the final area, way points will not adjust to properly direct the player to the activity completion reward chest. Players may still reach this chest by traversing the activity maze properly. • Infinite Adventures: When completing Infinite Adventures, players may sometimes be required to fast travel back to the Lighthouse in order to leave the Infinite Forest. • Infinite Adventures: Players are unable to complete Mercury challenges when Adventures are active.[/quote] [b]Milestones[/b] [quote]• Strikes: Nightfall Strike completions do not progression the Heroic Strikes milestone. Only Vanguard and Heroic Strike Completions will grant progression. • Trials of the Nine: Players who do not own Curse of Osiris will be presented with the Trials of the Nine Milestone. Players cannot launch into this playlist until owning the proper expansion entitlements.[/quote] [b]Memorialization[/b] [quote]• Emblems: The Lore Scholar emblem will only be awarded to players who have opened the Age of Triumph Record Book within Destiny 1 prior to August 1, 2017. • Prison of Elders: Memorialization for the Prison of Elder will show the first time a player defeated Skolas, rather than completing a Prison of Elders activity. • Character: Some hair colors do not match their Destiny 1 counterpart.[/quote] [b]Inventory[/b] [quote]• Storage: The first item of Inventory categories cannot be played within the Vault. For example, if a player wishes to place the first Shader present within their inventory into the Vault, they will need to select an alternate sorting for the Shader to be moved from the first slot, then they may proceed to store the item within the Vault. • Gear Level Requirements: Players who have purchased Curse of Osiris may temporarily lose access to pre-owned gear if it is infused with an item above the character's level. Players must reach the equip requirement to use the item once more.[/quote] [b]Vendors[/b] [quote]• Gunsmith: The Gunsmith will sometimes offer Armor Mods that are not available to specific subclasses[/quote] [b]Subclasses[/b] [quote]• Sentinel: If a player has swapped their Shoulder Buttons and is guarding when the Titan Sentinel Super ends, they will be temporarily suspended aiming down sights. To resolve the issue, players will need to tap their left bumper.[/quote] [b]User Interface[/b] [quote] • Waypoints: Tracking a Vendor during an activity will not present a waypoint to players. • Infusion: When an Exotic Weapon or Armor piece is equipped, eligible exotic items under the Infusion tab will be grayed out due to Exotic equipment limits. The item may still be infused as desired. • Player Inspection: Destiny 2 Currencies, such as Glimmer or Bright Dust, will display as "0" when inspecting an alternate player. • Roster: Adding or removing a friend on Xbox Live will temporarily remove all friends from the Director Roster on Xbox One. • HDR Brightness Settings: Adjusting brightness within Destiny 2 does not properly change brightness when using HDR features. It is recommended that players adjust the brightness of their display in the case that the game is either too bright or too dim. We are seeking to address this issue in a future release.[/quote] [b]Audio[/b] [quote]• Beyond Infinity: If a player advances through this campaign mission quickly, some audio lines may be lost.[/quote] [b]Misc[/b] [quote]• Cannon Trajectory: Players may sometimes be launched in unexpected ways when using class abilities after being launched by Vex or Cabal Cannons.[/quote] If you encounter an issue that's not listed above, please post a report to the #Help forum.