Hello Lynn, you have been given all the information that is available.
Emblems cannot be moved from one Bungie account to another. I’m sorry but nothing further can be said.
Its an issue with the system, not me. Under no circumstances should a developer ever impliment a system where your purchased history gets deleted when you merge accounts. I bought an emblem, I put it on an account, I was told explicitly by the instructions that it would be able to be used by all linked accounts, so I linked the account to my main and the history was deleted. There is no help I was given. I have been treated as though I spent money into a void. If I link back to the orphaned account I will lose my Heart of the Foundation emblem which I happily linked to this account. If you bought something, and were instructed one way that resulted in you losing your money and having to spend 20 more dollars to fix it, and moderators which were not even Bungie employees were telling you that it was your fault and you had to spend more money to fix it, would you be impressed?
This game doesnt even have a support line. Double outsourcing support from the forum to the users and from the store to some third party company with no authority. Its so sad.
Whats even more sad is these mentors probably all know this is unfair, and a poor implimentation of a merge accounts feature, but there is nothing that can be done, because the door to Bungie has been completely shut by the company and there is actually no official source that can answer to this.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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