My computer has crashed 3 times when trying to collect my Engram from Hawthorne. I will try again tomorrow to see of the problem is still persisting.
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Hi there, Are you still encountering this issue? Have you already attempted any troubleshooting steps? If you have not already, you may want to try the following troubleshooting steps: - Close and relaunch the Destiny 2 client and Blizzard application - Ensure you have updated your drivers to their most recent versions and accepted all Windows updates - Delete your existing CVARS.xml file using the guide here: https://www.bungie.net/en/Help/Article/46407