I just handed in all 100 of my Iron banner tokens today (20 per engram, 5 packages). I spam clicked the hand in / retrieve engram UI "button" when doing so. I only received 2 engrams worth of items. 1 Submachine gun for the first. 1 Chest (and a none IB titan mark) for the second.
My IB "packages collected" increased from 3 to 5 total packages collected. Should have reached 8 packages.
My seasonal milestone went from 30% to 50%. Should have reached 80%.
Post master does not have my lost items.
Relogging did not help.
(edit: Destiny Item Manager correctly tracks my Iron Banner rep at 8)
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So in the absence of a support ticket system, people with issues are directed to the forums? Why am I bothering posting here in the hope of a resolution if there's not going to be a response. Official responses appear to be lacking in general. The first and only response here is a troll... I've searched for and read other posts related to this bug. None have had an official response. If anyone has one, I'd appreciate the link. So unfortunately, at this point I take it my time was wasted.
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Stop spamming the button and that won't happen.