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Edited by BNGHelp5: 11/3/2017 3:34:41 PM
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[b][u]UPDATE 11/2 - 5 PM PDT[/u][/b] As we continue to investigate this issue, we are asking impacted players for additional information. IF you have begun experience framerate issues after accepting Hotfix 1.0.6.1, please provide the following alongside the report an issue template below: - DxDiag output - Full running process list To get a DxDiag and process list, they can follow these instructions: [quote]1) Open a PowerShell window (not cmd) 2) Run the command "dxdiag /t c:\dxdiag.txt" 3) Run the command "Get-Process | Select-Object path > c:\process_list.txt" 4) Make the files "c:\dxdiag.txt" and "c:\process_list.txt" available via something like dropbox, google drive, or a pastebin[/quote] [b][u]ORIGINAL POST[/u][/b] Hello all, Thank you for your reports. I've begun forwarding information to internal teams for investigation. If you haven't already, please be sure to provide the following information if you are encountering this issue: [quote][b][u]REPORTING PC ISSUES[/b][/u] When reporting hardware issues to the [url=https://www.bungie.net/en/Forums/Topics?pNumber=0&tg=Help%20PCSupport]#PCSupport[/url] forums for Destiny 2, players should provide [i]as much of the below information as possible[/i]: [quote][b]BattleTag[/b] [i](with numerical suffix)[/i] [b]Configuration Info[/b] CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Upload to preferred file sharing service and provide hyperlink to DxDiag file. [b]Issue Information[/b] Destination/Activity: Description: [quote] [b]EXAMPLE[/b] [b]BattleTag:[/b] ExampleBattleTag#1234 [b]Configuration Info[/b] CPU: Intel Core i7-3770 GPU: Nvidia GeForce GTX 1060 6GB RAM: 8GB DDR4 GPU Driver Version: Nvidia 388.00 Operating System: Window 10 (version 1607) • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. [b]Issue Information[/b] Destination/Activity: EDZ/Adventure Description: When I start the Adventure “A Frame Job” my game crashes. [/quote][/quote] Please note that players may not be provided actionable steps in response to their report, however all reported information is escalated to our internal teams for investigation.[/quote]
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  • Nabi11#2850 Got framerate drops since patch 1.0.6.1 https://pastebin.com/GE3wuQFF https://pastebin.com/aENMLsht

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  • BattleTag: Sixi82#2131 Configuration Info CPU: Intel Core i7-5960X GPU: Nvidia GeForce GTX 1080Ti 11GB DDR5X RAM: 32GB DDR4-3200 GPU Driver Version: Nvidia 388.13 Operating System: Windows 10 (version 16299) DxDiag: https://pastebin.com/Akg6BqjS Process List: https://pastebin.com/mAREXxYz Destination/Activity: Everywhere/All Activities. Description: Sudden FrameDrops and Hickups in Frametimes. Wasnt occuring prior to Patch/Hotfix

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  • Edited by VuNaMi: 11/3/2017 3:56:23 PM
    BattleTag VuNaMi#1359 Configuration Info CPU: i7 4790K GPU: 1070 RAM: 16 GB GPU Driver Version: 388.00 Operating System: Windows 10 1703 DxDiag: https://pastebin.com/eadXm94j Processes: https://pastebin.com/baRjsx96 Issue Information Destination/Activity: Raid Castellum Description: Lot of frame rate stuttering when defending the plates

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  • BattleTag FlippBunny#1580 Configuration Info CPU: i5 2500k oc'd to 4.5GHz GPU: nvidia 960 2GB RAM: 16 GB GPU Driver Version: the newest nvidia one 388.13 Operating System: • win10 10.0.16299 Build 16299 64bit DxDiag: https://1drv.ms/t/s!AjqV0j18atjHgdwqwKtJLHDZyRCmuA Issue Information Destination/Activity: frequent stuttering in both the crucible and open maps Description: game stutters, i thought it was just me, it did it a ton last night. didn't notice it before hotfix/patch. i would have too! it's pretty major and i played nonstop the days before the fixes.

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  • BattleTag: yeezus#21134 Configuration Info CPU: Intel Core i7-3770 GPU: Nvidia GeForce GTX 980 4GB RAM: 24GB GPU Driver Version: Nvidia 388.13 Operating System: Window 10 (version 1709) DxDiag: https://drive.google.com/file/d/18bo3AfoXK-WFaMqfzEZ3DDOxGb_EKynU/view?usp=sharing Issue Information Destination/Activity: PVP Stutters for a good few seconds

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  • Same issue here. Dxdiag: https://pastebin.com/NnrfwxYQ Info: BattleTag: mikarri#1617 Configuration Info CPU: i5-4690 @ 3.50Ghz GPU: Asus STRIX GTX980 4GB RAM: 16Gb G.Skill Ripjaws DDR3 1600 GPU Driver Version: 388.13 Operating System: Window 10 (version 1709) Issue Information Description: Anywhere in the game I get random freezes of about 1 second long. It happens in any condition from hectic fights to standing in front of the mail robot. The in-game FPS counter also never shows that frames are dropped but it's clear to see, so while the game is telling me I'm getting 100+ FPS, I'm seeing stuttering and freezing.

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  • If it counts for anything, it's happening on console too. (pls don't smite me PC gods)

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  • good to know, otherwise they will just blame us lol

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  • No reason for smiting. Actually, that's good, no way for them to weasel of out of it if it's happening everywhere.

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  • After the patch I've been getting these stutters but with no effect to fps counter when it happens. The game also causes my PC to blue screen now which it never did before. My inventory wont load anything then it will just crash my PC. I haven't had a single issue with destiny, during the beta and up until this update. BattleTag: Nial #21173 CPU: Intel Core i5-6500 GPU: Nvidia GeForce GTX 1060 3GB RAM: 8GB DDR4 GPU Driver Version: Nvidia 388.13 Operating System: Win 10 64 bit 1709 OS Build 16299.19

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  • Edited by MrH: 11/3/2017 3:00:14 PM
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    I've entered all the information you wanted in another post but my friends and I have noticed that putting down the Healing Rift ability greatly exacerbates the problem, the hitching is constant while in it.

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  • Aorus 1080ti Xtreme 70 degrees 7700k @ 5.0 Ghz 52 degrees Celsius 16gb trident z rgb @3000Mhz 165Hz Acer xb271hu with gsync on and off no difference Problem: Getting dropped frames and stutter when rotating camera in al areas. Also large groups of ads worsen it. Nvidia driver crashes the game. Event ID 4101 in windows logs. DX-diag will follow

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  • Same problem but with RX-580

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    BattleTag: MrH#2528 CPU: i5 3570k @ 4.3GHz GPU: GTX 970 RAM: 16GB DDR3 2133MHz GPU Driver Version: 388.13 Operating System: Windows 10 1709 16299.19 DxDiag: http://www.mediafire.com/file/94wvdixa3hpbz93/DxDiag.txt Process List: https://www.mediafire.com/file/lof33552w8avyrk/process_list.txt Destination/Activity: Everywhere/Everything Description: 1 second hitches/freezes very often when doing any content, but it seems worse when out in the world doing public events. Before the patch I had no such issues at all.

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  • BattleTag: Memelord#11102 Configuration Info CPU: Intel Core i5 4590 3.5Ghz GPU: EVGA GTX 1060 6Gb SSC RAM: Crucial Ballistix Sport 16Gb 1600Mhz GPU Driver Version: GeForce 388.00 Operating System: Windows 10 64 bit DxDiag: [url]https://pastebin.com/yT9pEuLh[/url] Destination/Activity: All activities Description: Huge frametime issues, severe stutter/hitching

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  • BattleTag: YAYitsAndrew#1860 Configuration Info CPU: Intel Core i5-2500k GPU: MSI GeForce GTX 1060 6GB RAM: 16GB DDR3 GPU Driver Version: Nvidia 388.13 Operating System: Window 10 Pro (Version 1703) Issue Information Destination/Activity: Any PvE (didn't try PvP) Description: Occasional stuttering introduced in the latest patch dxdiag: https://pastebin.com/HRDRcDBX process_list: https://pastebin.com/4CgUEWBZ

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  • Process List? Are these guys dumb? It's a fault at your end, not ours. Anyway, get this shit fix'd already -.-

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  • You realise they need this information so they can find out what is causing the conflict? Even if it is a problem 'on their end' with the code, they still need to find out what's causing it. From what I've seen I haven't seen a single report from an AMD GPU user.

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  • Edited by Shamu: 11/3/2017 2:12:34 PM
    aint that the truth, kinda the same with every game company, blizz are just as bad with wow, ok delete this folder delete that folder and restart game, still have problem just get told well its not our problem but yours, even though everything worked fine for months untll the recent patch, oh no they never break something in a patch it must be the user. i mean the chance that everyone has the exact same process is beyond slim, they could find 400 people with a process they identify as the problem but could have half that amount not have that process running

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  • Exactly. "Post a dxdiag" means they have no idea what's going on and don't care (yet). It'll take more reports before they consider the possibility it's on their end.

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  • BattleTag: Adkyth#1370 Configuration Info CPU: Intel i7 7700k OC to 4.9 GPU: Asus Strix 1080ti x2 in SLI RAM: 16gb DDR4 GPU Driver Version: GeForce Game Ready Driver 388.13 Operating System: Windows 10 Version 1703 DxDiag: https://drive.google.com/open?id=1yv5mFxe2yTeKKU-vn-dTxp_eJE5-FWI0 Destination/Activity: All activities Description: Framerate stuttering, throughout the entire play session

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  • BattleTag: Andrey007#2748 Configuration Info CPU: Intel Core i7-3770K boosted to 4 khz GPU: Nvidia GeForce GTX 690 4GB with two processors MAKE SLI FOR IT!!! RAM: 16GB DDR3 GPU Driver Version: Nvidia 388.13 Operating System: Window 10 (version 1709) https://yadi.sk/i/j05Pj6NK3PP6fH DxDiag Destination/Activity: EDZ/Adventure. PVP . TOWER Description: When i play some times game freez one 1 sec or dorp FPS from 70 to 48

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  • [b]Battletag:[/b] Brutal#21297 [b]Configuration Info[/b] [b]Mainboard:[/b] Asus ROG MAXIMUS VII RANGER Gaming MB Intel Z97 So.1150 Dual Channel DDR3 ATX Retail. [b]CPU:[/b] Intel Core i7 4790K 4x 4.00GHz So.1150 BOX OC'd to 4.5 Ghz. [b]GPU:[/b] 11GB Palit GeForce GTX 1080 Ti Super Jetstream Aktiv PCIe 3.0 x16 1xDVI / 1xHDMI 2.0 / 3xDisplayPort (Retail). [b]Ram:[/b] 16GB (2x 8192MB) G.Skill TridentX DDR3-2400 DIMM CL10-12-12-31 Dual Kit. [b]OS:[/b] Windows 10 version 1703 Build 15063.674). [b]GPU Driver:[/b] 388.13. [b]Monitor:[/b] G-Sync 27" (68,58cm) Asus ROG Swift PG278Q schwarz 2560x1440 DisplayPort 1.2. And the game is installed on an Samsung SSD [b]Destination:[/b] Everywhere after 20 minutes. [b]Description:[/b] For me it is not the clan problem I have despite the patch 1.0.6.1 this FPS drops. When I start the game I have a wonderful fluent 144 FPS and after 15 to 20 minutes the game is no longer playable due to stuttering. [b]DxDiag:[/b] As Link: https://www.file-upload.net/download-12796085/DxDiag.txt.html Forum link: [URL=https://www.file-upload.net/download-12796085/DxDiag.txt.html]DxDiag.txt[/URL]

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  • BattleTag : Kragtik#1501 Configuration Info CPU: 5930k GPU: 1080ti RAM: 16gb 2400mhz ddr4 (4x4) GPU Driver Version: 23.21.13.8800 Operating System: Windows 10 home DxDiag: https://drive.google.com/file/d/0B-twLhEz8jeAQ0ZYRkZRWWVjYUk/view?usp=sharing https://drive.google.com/file/d/0B-twLhEz8jeARG41NExCM2dXVXc/view?usp=sharing Issue Information Destination/Activity: Any Description: Frame stutters, goes to 0 then resumes. Before 11-03 : Smooth 100+ fps in most activities on 1440p max settings, but felt like 20-30 after a while. Now it freezes from time to time.

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  • Edited by CthulhuCultist: 11/3/2017 11:40:00 AM
    BattleTag: CthulhuKult#2488 Configuration Info CPU: AMD FX-6300 GPU: Nvidia GeForce GTX 980 4GB RAM: 16GB DDR3 GPU Driver Version: Nvidia 388.00 Operating System: Window 10, 64-bit (version 1703) Issue Information Destination/Activity: PVE/PVP (doesn't matter) Description: After the update the game stutters/lags for multiple milliseconds under load. This happens mostly in situations with lots of action, and as such often in PVP. The game becomes inresponsible for a few frames, so it's not just a framedip and feels like it's caused by some loading (maybe sounds?) stalling the render loop. This did not happen before the patch and is occuring for me in PVE as well as PVP. Especially in the fast-pacd PVP this makes it pretty much unplayable for me after the patch. dxdiadg: https://pastebin.com/wsXKRg2a process list: https://pastebin.com/PfY9t9vL

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