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Edited by BNGHelp5: 11/3/2017 3:34:41 PM
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[b][u]UPDATE 11/2 - 5 PM PDT[/u][/b] As we continue to investigate this issue, we are asking impacted players for additional information. IF you have begun experience framerate issues after accepting Hotfix 1.0.6.1, please provide the following alongside the report an issue template below: - DxDiag output - Full running process list To get a DxDiag and process list, they can follow these instructions: [quote]1) Open a PowerShell window (not cmd) 2) Run the command "dxdiag /t c:\dxdiag.txt" 3) Run the command "Get-Process | Select-Object path > c:\process_list.txt" 4) Make the files "c:\dxdiag.txt" and "c:\process_list.txt" available via something like dropbox, google drive, or a pastebin[/quote] [b][u]ORIGINAL POST[/u][/b] Hello all, Thank you for your reports. I've begun forwarding information to internal teams for investigation. If you haven't already, please be sure to provide the following information if you are encountering this issue: [quote][b][u]REPORTING PC ISSUES[/b][/u] When reporting hardware issues to the [url=https://www.bungie.net/en/Forums/Topics?pNumber=0&tg=Help%20PCSupport]#PCSupport[/url] forums for Destiny 2, players should provide [i]as much of the below information as possible[/i]: [quote][b]BattleTag[/b] [i](with numerical suffix)[/i] [b]Configuration Info[/b] CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Upload to preferred file sharing service and provide hyperlink to DxDiag file. [b]Issue Information[/b] Destination/Activity: Description: [quote] [b]EXAMPLE[/b] [b]BattleTag:[/b] ExampleBattleTag#1234 [b]Configuration Info[/b] CPU: Intel Core i7-3770 GPU: Nvidia GeForce GTX 1060 6GB RAM: 8GB DDR4 GPU Driver Version: Nvidia 388.00 Operating System: Window 10 (version 1607) • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. [b]Issue Information[/b] Destination/Activity: EDZ/Adventure Description: When I start the Adventure “A Frame Job” my game crashes. [/quote][/quote] Please note that players may not be provided actionable steps in response to their report, however all reported information is escalated to our internal teams for investigation.[/quote]
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  • BattleTag: Rikku#11787 Configuration Info CPU: Intel Core i5-4430 GPU: Nvidia GeForce GTX 970 4GB RAM: 32GB DDR3 GPU Driver Version: Nvidia 388.00 Operating System: Window 10 (version 1709) [url=https://drive.google.com/open?id=0Bw01pBpUudC6UG12Yjcyakl3Slk]DxDiag[/url] [url=https://drive.google.com/open?id=0Bw01pBpUudC6SWhzaThOOFBvb28]Process List[/url] Issue Information: Destination/Activity: EDZ/Public Events Description: Game has stutters where fps drops slightly before the one second stutter occurs. In public events this occurred every minute or so seeming to become more frequent with more enemies and possibly more grenades thrown. Destination/Activity: Crucible Description: Stuttering every 10-20 seconds in PvP especially when engaging enemies while aiming down sights (maybe a field of view issue?)

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  • BattleTag: Tiemmothi#1350 Configuration Info CPU:I5 4590S GPU:NVIDIA GeForce GTX 970 RAM:16GB GPU Driver Version:23.21.13.8813 Operating System:WIN 10 Pro Issue Information micro stutters/freezes. Destination/Activity:pretty much anyhere Description: Running around screen freezes for a fraction of a section than catches up. https://drive.google.com/open?id=0B4tNKYf78tqUeUVvMWRWT3R4bUU

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  • Battle.net id mentos#1105 CPU: R7 1700x GPU: gtx 1080 strix RAM: 16gb ddr4 3200 gskill GPU Driver Version: latest one Operating System: windows 10 144fps too 80fps, but stops for couple sec and comes back repeats this cycle in every activity.

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    BattleTag: Del#11219 Configuration Info CPU: Intel Core i5-3570k CPU @ 3.40GHz GPU: Nvidia GeForce GTX 980 RAM: 15.96GB RAM GPU Driver Version: Nvidia 388.13 Operating System: Window 10 (version 1703) DxDiag: https://pastebin.com/W7TGgTNr Issue Information Destination/Activity: All Description: Frame drops and stuttering during even moderate action. Game ran flawlessly before the most recent update.

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  • Edited by Fat White Lump: 11/3/2017 5:09:27 PM
    BattleTag: FatWhiteLump#1550 Configuration Info CPU: AMD FX 8350 @4GHz GPU: AMD RX 480 8GB RAM: 16GB DDR3 GPU Driver Version: 17.10.3 Operating System: Windows 10 Pro x64 (1709) DxDiag: https://pastebin.com/tiHPM0VJ Process List: https://pastebin.com/EU1WskmF Issue Information: Constant stuttering, fps is reported at ~80fps but feels like 20fps Destination/Activity: Mostly public events, but it happens everywhere

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  • BattleTag: Wuix#2647 Configuration Info CPU: Intel Core i7-4770K GPU: Asus GeForceGTX 1060 GPU Driver Version : NVIDIA 388.13 RAM: 16GB DD3 Operating System: Window 10 (version 1709) Issue Information Destination/Activity: Just try strike and it happens Description: Micro freeze randomly in strike but i don't try other activity. Hope it can help ! thanks !

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  • Edited by zdlasc: 11/3/2017 5:02:47 PM
    BattleTag: zdlasc#2161 Configuration Info CPU: Intel Core i5-2500k @ 3.30GHz GPU: Nvidia GeForce GTX 970 4GB RAM: 8GB DDR3 GPU Driver Version: Nvidia 388.00 Operating System: Window 7 Ultimate 64bit SP1 (Build 7601) DxDiag: https://pastebin.com/BPBU0nLy Issue Information Destination/Activity: All Planets, multiple strikes, raid Description: Stutters cause fps to drop to 0 for less than a second at a time. No stutter issues at all before this patch

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  • BattleTag: iSkyRoW03#2167 Configuration Info CPU: intel core i7 4790k / 4.0Ghz / boost 4.5Ghz GPU: Nvidia Geforce GTX 1070 RAM: 16 Go DDR3 1600 Mhz GPU Driver Version: Nvidia 388.13 Operating System: Windows 10 Version 1709 DxDiag: https://pastebin.com/EwijXsiP Issue Information Destination/Activity: all destination / in publics event / in exploration / in social space / Description: mi game go from 142 Fps to 48 FPS or 144 FPS to 56, can't have stable FPS and of curse have stuttering it's so bad to play like this !

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  • Edited by Tychoid: 11/3/2017 4:59:56 PM
    Yep. Seems the choppiness / frame drop bug over time is mostly gone. And now this one is here. Was real frustrating during pvp, but didn't happen frequently. It was really bad during the last raid encounter though. Hiccups every 2-3 seconds with a lot of action going on. [spoiler]BattleTag: Tychoid#1881 Configuration Info CPU: Intel Xeon W3520 @ 2.67GHz GPU: Nvidia GeForce GTX 970 4GB RAM: 12GB DDR3 ECC @ 1066MHz Game installed on SSD - in /Program Files/ Run as Administrator Triple monitor setup (144hz monitor main fullscreen in middle) All settings maxed (Vsync @ 144, Motion blur off, Film grain off, 1920x1080, 100% scaling) GPU Driver Version: Nvidia 388.00 Operating System: Window 10 Pro 64bit (version 1703) No antivirus Possibly related processes: Rainmeter Steam friends list Battle.net friends list DisplayFusion Pro Chrome MSI Afterburner (Turned off with no change) RivaTunerStatisticsServer (Turned off with no change) [url=https://www.dropbox.com/s/efq88ok64xca60k/DxDiag.txt?dl=0]dxdiag.txt dropbox[/url][/spoiler]

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  • Configuration Info CPU: i5 7600 GPU: gtx 1070 sc RAM:16gb GPU Driver Version: idk, the lastest, just updated. Operating System:win 10 direct x: 12 im getting the same problem tthat everybody has, freeze frames on very chaotic areas, is super annoying almost unplayable, pls fix it. is sad to know tthat console have more stable framerate that pc.

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  • [b]BattleTag[/b]: GanoonErag#2185 [b]Configuration Info[/b] [b]CPU[/b]: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz [b]GPU[/b]: NVIDIA GeForce GTX 770 [b]RAM[/b]: 16GB [b]Operating System[/b]: Window 10 (version 1703) [b]Issue Information[/b] [b]Destination/Activity[/b]: All areas, both PvE and PvP [b]Description[/b]: Stutters, mostly when there is explosions or shooting involved

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  • BattleTag: Businessman#11893 Configuration Info CPU: Intel Core i7-6700K GPU: Nvidia GeForce GTX 1080 8GB RAM: 16GB DDR4 GPU Driver Version: Nvidia 387.92 Operating System: Window 10 (version 1703) DxDiag: 10.00.15063.0000 Issue Information Destination/Activity: Nessus/Adventure Description: When I start ride around in my sparrow to find region chests, my game stutters.

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  • BattleTag: MR4V#2273 Configuration Info CPU: Intel Core i7-4790K GPU: Nvidia GeForce GTX 1070 8GB RAM: 16GB DDR3 GPU Driver Version: Nvidia 388.13 Operating System: Window 10 64bit (verison 1709) Issue Information Destination/Activity: Constant stuttering happening while shooting in pvp, somtetimes open world. Pre-patch the game was smooth.

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  • BattleTag: Zigah#2577 Configuration Info CPU: Intel Core i7 2700k GPU: Nvidia Geforce GTX 970 RAM: 16 Gig DRR 3 GPU Driver Version: 388.13 Operating System: Windows 10 Pro 64bit - V1703 (OS Build 15063.674) DxDiag: https://drive.google.com/file/d/1SIqI0u8ZyzPZglf4-PIdKlbs749yRyEo/view?usp=sharing Process List: https://drive.google.com/file/d/1jB1C2PbVj1Q97M_DgCZNpmcauseYJ1zK/view?usp=sharing Issue Information Destination/Activity: All areas both PVE and PVP Description: Short micro stutters that do not seem to be frames per second related

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  • Edited by Sean: 11/3/2017 4:41:20 PM
    BattleTag: GarlicLegs#1802 Configuration Info CPU: Intel i7-6700K GPU: EVGA GTX 1070 SC RAM: 16 GB Corsair Dominator GPU Driver Version: 388.13 Operating System: Windows 10 Home 64-bit DxDiag: https://pastebin.com/pSZ7H33T Process List: https://pastebin.com/MJvQy5uT Issue Information Destination/Activity: Seemingly all areas. Especially problematic during ad clearing phase before beginning the gauntlet activity in the raid. Stuttering continued to raid boss. Noticed stuttering during public events in EDZ and Competitive matches in Crucible Description: Frequent frame stuttering which lasts a few seconds

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  • The DXDIAG tells you nothing. This isn't on our end. It's a widespread issue that started right after a patch. Seriously now.

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  • Edited by Lakor: 11/3/2017 4:30:13 PM
    BattleTag: Lakor#11693 Configuration Info CPU: Intel Core i7-4790K GPU: Nvidia GeForce GTX 1080 Ti RAM: 16GB DDR3 @ 2400MHz GPU Driver Version: Nvidia 388.13 Operating System: Window 10 Pro (version 1709-16299.19) DxDiag: https://pastebin.com/U45giBrV Process list: https://pastebin.com/556Cnacc Issue Information Destination/Activity: All destinations / Adventure_Public event-Crucible/Strikes Description: Random Micro studders causing frame rate drop since the patch

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  • BattleTag: PlayerOne#11254 Configuration Info CPU: i5-7400 3.0Ghz GPU: Nvida GTX1070 8GB RAM: 8GB GPU Driver Version: Nvidia 388.13 Operating System: Windows 10 Pro 64-bits (version 1709) DxDiag: https://drive.google.com/open?id=0B212S3mcooA7cVdNY1dMcW13Tms Issue Information Destination/Activity: Patrol, Campaign missions, crucible matches. Description: Constant stuttering happening either in large spaces (more evident stutter) or small spaces (micro hiccups).

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  • In Trials when there's a rift it's freezing every few seconds

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  • Edited by Desperate: 11/3/2017 4:44:15 PM
    BattleTag: Desperate#11775 Configuration Info CPU: Intel Core i5 7600k GPU: EVGA GTX 970 SC 4GB RAM: 16 GB DDR4 GPU Driver Version: Nvidia 388.13 Operating System: Windows 10 Version 1703 DxDiag: https://drive.google.com/file/d/1WXkaVoHcl_StPZyCYVIqPCTSwVMeK_9S/view?usp=sharing Issue Information Destination/Activity: EDZ/Public Event Description: Stuttering in intense fights, wasn't happening pre-patch.

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  • BattleTag: JRambo9119#1216 Configuration Info CPU: Intel Core i7-4690k GPU: Nvidia GeForce GTX 1070 8GB RAM: 16GB DDR3 GPU Driver Version: Nvidia (Latest) Operating System: Window 10 Issue Information Destination/Activity: Every planet, activity, and crucible Description: Game starts fine, then I'll get frame rate drops and frame "hang-ups." Pre-patch the game was 100% smooth even while streaming.

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  • Edited by KiKiLL: 11/3/2017 4:30:29 PM
    BattleTag: KiKiLL#21420 Configuration Info CPU: Intel Core i7-4790K GPU: Nvidia GeForce GTX 1080 Ti RAM: 32GB DDR3 @ 2400MHz GPU Driver Version: Nvidia 388.00 Operating System: Window 10 (version 1709-16299.19) DxDiag: https://drive.google.com/open?id=1fBINrKZiRa5Xq9geqMRb38SH4H0IxI1d Process list: https://drive.google.com/open?id=1SQaqG_pbUU-LFGmKRm0qIAdY8elb_sDl Issue Information Destination/Activity: All destinations / Adventure_Public event-Crucible Description: Random micro-freeze for a split second since 1.0.6.1 patch! I am still having some bad frame skipping or bad frametime since launch, mouse movment are not smooth at ALL, please fix it because I want to dive in the game but those issues prevent me from playing! It's a game breaker Bungie!

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  • BattleTag: SudoHero#1348 CPU: i7 6820HK 2.7 GHz GPU: Nvidia GTX 1080 Motherboard: Gigabyte X7Y6 RAM: 32 GB Windows: Windows 10 Home Build 16299 DxDiag: https://drive.google.com/open?id=0Bzrh071MTfCfS1ZHTXFEZlVIUGs Process List: https://drive.google.com/open?id=0Bzrh071MTfCfb21Ea3Z5MGNoNXM Issue Information Activity: Any Description: Massive permanent frame drop occurs when many enemies are on screen. Requires a full system reboot to regain frames. Only started happening after the latest hotfix. Additionally, when at full frame rate, occasional 1-frame stutters occur every 30 seconds or so. Also, only a problem after the latest hotfix.

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  • CPU: Intel Core i7-3770 GPU: Nvidia GeForce GTX 1060 6GB RAM: 8GB DDR3 1600mhz GPU Driver Version: Nvidia 388.00 Operating System: Window 10 (version 1607) The stuttering has been happening to me since the game launched last week.

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  • BattleTag: DiffEngine#1850 Configuration Info - CPU: Intel i7-7700K CPU @ 4.20GHz GPU: nVidia Titan X (Pascal) RAM: 32 GB GPU Driver Version: 23.21.13.8813 Operating System: Win 10 (version 1703) DxDiag: https://drive.google.com/file/d/0B4XOKxRJISTGRlUxcEJfc1BNLUE/view?usp=sharing Issue Information - Destination/Activity: PVE - All Planets - Story Missions, Adventures, Public Events, Patrols, etc. did NOT try Nightfall or Strikes though nor PVP Description: Micro stutter either a "skip" (about 100 ms) intermittently or longer ones that occurred less frequently - about 2 to 3 every 15 to 20 minutes - which were 300 to 500 ms a piece. The memory leak/FPS drop over time has been fixed only to be replaced by these micro stutters. Issues occur regardless of killing the app and restarting it.

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