So as the title says, my friend got banned for no reason. We checked the online help page to see if he did anything objectionable, but he hasn't according to the list. He was not given any time for when he would get his account back so we worry it might be permanent. I know he did not hack the game at all because most of the time we played together, and since he got the game 2 days ago I was screen sharing via skype to give him a tutorial of the game. Bungie, can we get some help with this?
If the account has been banned, then yes, that's permanent, no time limit.