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originally posted in: Keeps crashing
10/24/2017 6:48:11 PM
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Hello, Thank you for your report. We are actively issues where players are experiencing crashes when launching Destiny 2. We will update this response when additional information is available.
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  • Edited by Pralek7211: 10/25/2017 5:46:01 PM
    Yup CD-key shops like G2A problably do but i bought Physical Game ( with box and key inside ) Claimed key and i think Game Shops wont refund because key is already used and cannod be removed from BN account. I live in Poland so here it's more likely they refuse refund this game.

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  • 3
    I'm fairly certain that they are indeed working a fix for Phenom CPUs, since they're pretty much the only ones having problems with the game. The problems themselves are caused by the game needing SSSE3, which the Phenoms does not support. Some other games have had this problem in the past, (No Man's Sky, RE7 and some others) but they all put out a fix for it relatively fast.

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  • mind if i ask how fast was "relativley fast"

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  • How can I understand this ? " Also long as you have AMD FX-4350 4.2 GHz or AMD Ryzen R5 1600X 3.6 GHz you should be fine for the fix they push. "

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  • Edited by Jim: 10/25/2017 3:49:45 PM
    2
    I think that means that the fix shouldn't cause any problems for those CPUs, while fixing the problems for the other ones. I'm not sure though. I mean, Bungie did say that while the Phenoms are "not officially supported", they'd attempt to put out a fix for it.

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  • Maybe you're right.

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  • 1
    So this confirms that Bungie IS working on a fix? That's great!

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  • Sorry Gamestop is screwing you. Best Buy said I could refund mine, even though the key was already claimed.

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  • Are you going to fix it or not?

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  • I'll toss my hat in the ring. My PC locks up or I get bsod. The farthest I got is the cutscene right after toon selection/creation and locked up PC. I have all the latest drivers. I've run scan and repair, which found nothing wrong, and I've uninstalled and reinstalled the game. Still the same issues. I dicked around with this for 6 hours before giving up and going to bed. It's a day later from launch and no updates from bungie. My rig Windows 10 AMD 8350 black edition 32 gigs ram Twin 1080gtx in sli

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  • Nothing yet? No response at all? I thought maybe...just maybe...something might have been done. I launch the game...it runs smooth. Right up to Toon select screen. Before the toon loads (next to the names) the game freezes up. Let it sit there hoping that it'll think it's way through it. BSOD. 5 times in a row. Exact same spot. A bloody update from a dev/mod would be nice. Something more than "oh we're looking at it" I'd love to play the game I spent $100 bucks on. I don't have a phenom CPU.

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  • Dear Bungie, Would you kindly give us an update to the AMD problem. Day 3...no update. Oh hey, I haven't gotten my beta badge yet for participating in the beta. I haven't gotten my beta badge yet BECAUSE I Can't PLAY THE BLOODY GAME. Seeing as the badge is getting more priority I'll add that too.

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  • What's the point of providing a generic response? This doesn't give us hope that you're actually looking into this. It's been almost a full day, we need an update as to what is going on.

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  • yeah same as all the others here. It's almost 24hours since your last reply and if this isn't fixed by friday i will refund.

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  • 9
    Pretty torn between requesting a refund for a $100 game that isn't playable and waiting on a fix that may or may not be in the works. Losing hope pretty quickly and the radio silence from Bungle isn't helping.

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  • 2
    the game was not $100 tho ?

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  • 2
    you're correct, the base game/standard edition is $60 but I was talking more on a personal level having spent $100 on digital deluxe

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  • Zero new info, zero tweets in last 19 hrs and probably wont be any news until they fix it.. if they even do.. so stay tuned!

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  • Hey, if there is still no further information after 24hrs I am going to get refund. And then we will see, when the game will be playable I might buy it again. Sad to see another gaming company breaking down to just making profit.

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  • What is wrong with PhenomII? That i cant play with that?

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  • I've had mine for years and everything runs fine. Everything but Destiny 2, seems like a -blam!-up on their end, hopefully it's easily fixed before too many are turned off the game

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  • Yes same here, worked fine during beta. AMD Phenom II X4 955 Fix it fast or give me refund .

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  • So instead of buying the season pass as planned, i go to battle.net now and get my money back ! No helpful answer to this problem neither from blizzard or bungie. *Feels sad man"

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  • Can we please point out the fact that they didnt even take time to read their comment correctly? ''We are actively issues'' Thats great english bungie <3

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  • day 2 of issues with no clear answer, yay!

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