Hi there, Did you purchase a physical copy of Destiny 2? If so, you may want to ensure that you redeemed all codes that came with the game disc. If you purchased a digital copy, please ensure that all add-ons have been installed. You may also want to restore your licenses using this guide: https://www.bungie.net/en/Help/Article/12181 Please note: if you are accessing Destiny content using your console's game sharing features, you may not be able to access some or all of the pre-order bonuses.