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Edited by BNGHelp4: 10/19/2017 5:32:05 PM
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[BUNGIE] Raid keys erroneously removed from Character Inventory [UPDATE: 10/19/17]

[b][u]UPDATE 10/19[/u]:[/b] As of Destiny 2 [url=https://www.bungie.net/en/Explore/Detail/Update/46410]Hotfix 1.0.5[/url], raid keys should no longer be erroneously removed when players create a new character, or when players log in to alternate characters for the first time after the weekly reset. Additionally, raid keys are no longer removed at the weekly reset, in general. [b]Prior Message[/b] [spoiler] Through our investigations with internal teams, we have identified two instances where Leviathan raid keys are erroneously removed from character inventory. [quote][b]Signing in with alternate characters will remove raid keys if the character had not been signed in since the weekly reset. If a player earns Raid keys and creates a new character, raid keys are removed from inventory.[/b][/quote] To prevent this issue, we advise players sign in with all characters or inspect all characters on the Destiny Companion App prior to completing checkpoints within the Leviathan raid after the weekly reset. Please note: Leviathan raid progress, including key rewards, are reset each week. We are looking to address issues where keys are removed erroneously with a future update. Stay tuned to @BungieHelp for future announcements. [/spoiler]
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  • Just finished raid in about 2hrs. We went into orbit as a fireteam then back into raid to do keys. During the raid I saw the keys acquired on my screen but I never checked to see if they were there in the inventory. When we got to the first chest (engine) I couldn't open it. That's when i noticed i had no keys but my whole fireteam did. Now I'm unable to get loot or finish Calus challenge. Help please??? I believe it was engine key, transfer, and I can't remember the 3rd one.

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