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10/1/2017 11:50:59 PM
2

Pre-Order Promo Code Never Dispensed and No Longer Available

Good Evening, I pre-ordered D2 from Gamestop several months ago, and when it arrived, I did not receive the code for the Kill-Tracker Ghost skin. Immediately after noticing this, I contacted Gamestop, who proceeded to ignore me until today, when they informed me that they no longer had any available stock of the code for XBOX One. I know that this a minor issue, all things considered, but I would like to be able to get this if possible. Is there anything that can be done Bungie-side, or is this a lost cause? I am able to provide purchase information and documentation on the transaction via PM if needed.

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  • Hopefully someone at Bungie can help, but normally with codes included with pre-orders, it's first come, first served. Maybe next year, the content will be released to everyone for free, like what happened with the limited edition TTK digital extras. L

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  • Retailers are responsible for issuing codes. You will need to pursue it further with them. Bungie does not provide codes.

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