I find that if I'm in my menu/character screen actively doing something with my inventory while flying into the tower I get a game crash. No error message appears. I can re-enter the game after the crash. This also occasionally happens if I'm using a third party interface and actively transferring items (i.e. DIM). I'm on PS4 pro.
I have encountered this at least 2-3 times per gaming session.
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I have the D2 PS4 pro. I never had any in game crashing issues until the recent update to fix said crashes. Now I crash en route to the tower.