Yes, Prism is supposed to be active. My team never saw burns above our Supers either. Watched some YouTube streamers and they had burns appearing. We need to know the burns to beat this! We got to the boss encounter with 7+ mins but still ran out of time because we didn't know what the burns were.
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No it's not. Always check your weekly modifiers before you start the NF!
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We got to the boss with 10 minutes and lost because we couldn't kill ads unless we ran out of ammo lol...