I recently purchased Destiny The Collection in disk form and entered the code for the dlc but I did not recieve the item that is supposed to boost my characters to level 40.
I checked all 3 characters inventories, and postmasters but nothing. Also I transferred characters from my 360 to my Xbox One before buying and downloading the Collection dlc.
Please help. Thank you
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Happening to me and others too. I've done restored licenses, redownloaded several times, all other suggestions available. Nothing yet. Working on redownloading again and hoping bungie will reach out and give me one since this seems to be a widespread issue.