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5/23/2017 10:38:01 PM
7
How to cancel preorder of D2 Xbox
The only thing I found is to call Microsoft Customer Support at 1-877-696-7786 for US. Other countries are listed via drop menu.
Saw an article while searching that Best Buy is charging $20 to cancel preorders taken at Best Buy and Best buy online.
English
#feedback
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Why do they charge you to cancel something. Makes no sense
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Don't pre-order. Period. It hurts gamers everywhere.
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Why didn't you pre order at a reatailer? If you was undecided about pre ordering?
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Here is how you cancel on the ps4 and xb1[spoiler].....you don't....you live with your mistakes of pre ordering. Game stop is an even bigger mistake.[/spoiler]
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"Michael-BBY, a Best Buy representative, confirmed that the charge had been levied in recompense for the early access code that had already been emailed to the both of them before the cancellation had been confirmed. Since the Best Buy terms and conditions do not allow returns of digital goods, the value of the early access beta was charged to the customer’s cards. In this case, $20 – or 33% of the standard edition of Destiny 2."
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2 RepliesIn the US you normally can't cancel digital purchases over PSN or XBL, even preorders. As far as Best Buy, that's a bs rumor, as they would have to have had that rule well before you made your purchase, and I've never had or heard of such policy in all my dealings with them: http://forums.bestbuy.com/t5/Gaming-Support/In-store-and-Online-Pre-order-FAQs/td-p/636272 The only time they may charge money is if you earned enough through your preorder payment to get their game club rewards or if you cancelled he preorder after the item has shipped to the store.
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