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Edited by Coochie Tablesaw:
5/23/2017 1:36:42 AM
4
An Open Letter to Bungie
Dear Bungie,
I'm not sure if there's much I can do or you can do for this but all of my characters have recently been wiped. Clean. Including my vault.
The 2+ years I've poured into this game and it's all been taken away just like that. By someone close.
I know that it's pretty much my fault for having my psn on another PlayStation but optimism and hope led me to post this. Any help or responses are appreciated but not mandatory.
English
#Help
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I'm sorry that happened to you. if need help with missions and raid you can add me.
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Hello, As mentioned, Bungie does not restore lost or deleted items or characters for any reason. You can read Bungie's deleted item and character policy here: https://www.bungie.net/en/Help/Article/12211 Please take proper precautions to secure your account. You can find tips on how to do so here: https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718
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And to piggyback on what dcbaseball said - there would be no way to retrieve these characters back anyway as the characters exist only on the live servers. Once the characters have been deleted they are wiped off the live servers and are gone forever.
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Unfortunately, Bungie will not be able to restore your deleted characters/gear. Account security is our own responsibility and account details should NEVER be given out, even to close friends.
