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2/24/2017 2:40:34 AM
1
update download not processing, redeem codes being counted as already used
ok, so for the past 2 days ive gotten 3 different copies of Destiny the collection all brand new. not only is the update process being stuck at 10% and saying "preparing to download" and not continuing, but each copy i bought, the redeem codes for the expansions also count as being used. ive entered the codes multiple times and double checked each time and it also said that the code has already been used. ive tried restoring the license and nothing has worked. is anyone else using having this issue or know how to fix this?
English
#Help
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6 RepliesIf the codes are showing as used, then unfortunately that is on the retailer of purchase and possibly reselling used copies of the game as new copies (let me guess either GAME or GAMESTOP?!). The 10% issue is usually when you have packet loss trying to update the game and you are trying to download a huge update via a wireless connection. For best results your console should be connected via a WIRED (not wireless) connection. What versions of the game are you purchasing that you keep getting codes being already used? At this point I would return them all and just buy from the PSN/XLIVE store.
