Bad move. And stupid.
If I tried to pull something like this in my industry, I would be fired.
Hey customer, while trying to fix something not working right with my product that I am selling to you, and you've paid for and continue to give me money for, we mistakenly affected a whole bunch of other things negatively. I knew this might happen, but did it anyway instead of cutting the fix entirely and fixing it the right way because surely no one in thier right mind would think pushing this through with unintended and far reaching consequences is something no one would want.
We cool? No?!?!
I know you guys fashion yourselves hipster pionieers in this industry. And you are it shows.
But have some -blam!-ing common sense every one in a while!!
GOD!!
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