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1/15/2017 3:45:54 PM
4
did not receive my silver
Hello, I am an xbox one player and i payed 5 euros to get silver in order to buy the graceful sneeze (dab) emote. However when i logged back on to destiny i had no silver but i had been charged and i couldnt be refunded. Can I please be give the solver that I paid for ? If not that would be dissapointing
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Same issue for me. I bought mine in December, still haven't gotten it. Bump.
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1 ReplyHi Flashy, You may want to take a look through our Eververse Guided Support article: https://www.bungie.net/en/Help/Troubleshoot?oid=13639 If none of the suggestions or FAQs in the guide help resolve the issue, you may want to submit a ticket using one of the below contact forms found in the guide: If your purchase of Silver appears to have not been added to your account: https://www.bungie.net/en/Help/Troubleshoot?oid=13657 If it appears that you can longer access an item purchased for Silver: https://www.bungie.net/en/Help/Troubleshoot?oid=13681
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2 RepliesLol, "investigation". You meant to say, fill out this form, get a generic canned response, and have no resolution months later. Just get your refund through MS since Bungie is useless in this matter.
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Hey there, https://www.bungie.net/en/Help/Troubleshoot?oid=13657 If you purchased silver and failed to receive it please fill out the contact form at the bottom of the link above so Bungie can begin an investigation.
