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Hi, If you pre-ordered it, it will be in your downloads and the postmaster. If it's not in either of those places, you did not pre-order it.
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Did you receive a code for your IG?
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Edited by banana man 287: 1/15/2017 1:05:34 PM
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If you are having problems still: 1. If you pre-ordered from a shop a code for the iron G-Horn would have been issued to you. If you did not have a code this becomes a matter for the store you bought the game from. 2. If it was a digital order from XBL/PSN then it should have auto downloaded but go into game management options and download again. 3. If you have input the code for it and got nothing try step 2. Be aware that if you are game sharing this is a matter that Bungie does not support and items from RoI may not be available to you.
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Where did you preorder it from?