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12/14/2016 2:10:40 PM
5
Silver Sync Pending...
Eververse for me has had 'Silver Sync Pending...' now for 2 months, I still haven't received the Silver I purchased during 'Rise of Iron', and contacting Xbox over a refund appears utterly pointless, however the 'bot' who assured me they were real was at least polite, fine, c'est la vie...my query is, given I have 'logged out', 'rebooted', 'hard rebooted', 'deleted and reinstalled' the game, 'emptied cache' on console and app, even going as far as to log into a friends console to dismiss whether its my xbox or my connection causing the issue, elaborate and pointless as it may sound. Still 'Silver Sync Pending...'
Now of course I would like to fill out a form, however considering you haven't responded to my first one, lets just assume I shouldn't hold my breath if I do. All I would like is some insight into why this is occurring, due to this, it is still impossible, in game and through the store, for me to purchase Silver, as "Query Failed' forever plagues my attempts. Admittedly I expect you to absolve yourself of responsibility, [i]if you bother to reply[/i], but as I have exhausted every single suggestion you post to resolve it, all user ideas for possible solutions and am almost certain this must be an issue your end, shh don't say it too loudly, I guess I will simply wait and hope, assuming blame must fall with the gods.
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This happened to me so I clicked on it again. Ending up having double silver and having to pay twice. Don't do that
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I typed this up to MS support and was promptly given a refund. [spoiler]I bought "Silver" for Destiny by Bungie, last night and failed to receive it, it was a 1000 + 100 pack for $9.99, I waited a few hours and nothing. So I, not being very bright, bought another pack of 500 silver for $4.99, thinking it would push the other through, it didn't. So I followed Bungie's instructions found here, https://www.bungie.net/en/Help/Troubleshoot?oid=13657 , I did ever step & am now on the final step that says "Contact Platform Support: If the purchase shows as successful, please contact PlayStation Support or Xbox Support to investigate potential issues with the transaction." Please do not tell me to close Destiny, please do not tell me to clear my cache, please do not tell me to hard reset, please do not tell me to delete my profile & recover it, please do not tell me to sign out & back in, please do not tell me to wait 24 hours. I've done all of these things. The solution is simple at this point, I want a full refund and I want Destiny Silver removed from the Xbox store until this issue is resolved, I am not the only one with this problem, the links below took me only around 2 minutes to find on their forums, and what about all the others that haven't posted their issue on the forum? Here is a link to the item in question, https://www.microsoft.com/en-us/store/p/destiny-silver/c099qxwv9wzj/78BW And below this line are links to others that have waited upwards of 2 months and their issue hasn't been resolved. https://www.bungie.net/en/Forum/Post/219519294 https://www.bungie.net/en/Forum/Post/219519184 https://www.bungie.net/en/Forum/Post/219476014 https://www.bungie.net/en/Forum/Post/219504944 https://www.bungie.net/en/Forum/Post/219517579 https://www.bungie.net/en/Forum/Post/219482323 https://www.bungie.net/en/Forum/Post/219494136 https://www.bungie.net/en/Forum/Post/219530985 https://www.bungie.net/en/Forum/Post/219506766 https://www.bungie.net/en/Forum/Post/219534943 https://www.bungie.net/en/Forum/Post/219497277 [/spoiler]
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Follow this link I hope this becomes somewhat useful to your situation. https://www.bungie.net/en/Forum/Post/219512836/0/0/1
