This looks like Xbox account problem. Should search the internet for xbox underage ban.
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already did that, i cant get it back, my dad screwed me over hard. I can post a picture of proof that its because of "Marketplace theft" and not like cheating or anything serious. It was months ago, I only play destiny now, and I got most of my good stuff back, That's why I would just like to still be able to have my skeleton mask...