Hello all, [quote][b]UPDATE 9/15:[/b] Working with our platform partners, we expect this issue to now be resolved for most players. If you continue to experience this issue, please provide a Comment below with your current status.[/quote] We are actively investigating player reports regarding issues encountered with purchasing the Destiny - The Collection Upgrade for Xbox One. Thank you for your patience as we work with our platform partners to resolve this issue. For more information on the Destiny - The Collection Upgrade, please see: [url=https://www.microsoft.com/en-us/store/p/destiny-the-collection-upgrade/c05zh0czcmfj]Destiny - The Collection Upgrade in the Xbox Store[/url] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=45049]Destiny: Rise of Iron Support[/url] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44803]Destiny Purchasing Options for Upgrading from a Legacy Console[/url] [quote][b]9/16 @BungieHelp Tweet:[/b] Issues blocking some preorders for Destiny - The Collection Upgrade should be resolved. Report further issues here: https://www.bungie.net/en/Forums/Post/212136919 [/quote]
I still can't buy the upgrade I'm a Legacy owner of TTK Collector's edition, and yet I can't purchase the Collection upgrade for xbox one. The purchase button is nowhere to be seen on the xbox store, and on the microsoft store it shows unavailable. I've attempted three times to resolve this issue with microsoft tech support to no avail. Everytime I've had to explain this whole confusing mess to them and they always say that there is nothing they can do and that they'll "let bungie know", or "this is a known issue that we are working on." To declare that this problem is fixed is just not true.