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Read the Terms of Service and you'll realize not even God can get a refund.
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You could try getting a refund for RoI from the retailer you purchased it from: Amazon / Microsoft Store / etc. You won't get one for the old game though. It would be hard to convince anyone that the product you played for 907+ hours should qualify for a refund :-)
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Seriously. -blam!-ing lazy asshats are just never gonna fix it.
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unfortunately there's really nothing bungie could fix since they don't have access to everybody routers. they could make some adjustment on their end so your router doesn't freak out but it won't resolve everybody issue.
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Refunds go through the retailer. Hopefully they fix it soon.
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https://www.bungie.net/en/Forums/Post/212803314?sort=0&page=0 try this above, tyrone had a good fix but stopped working for me, so i went back to what really works try it, as i have been doing this with success for over a month now. if it works please repost and link it to others thanks.
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I agree.