Well, I got my pre order code from Best Buy about a day and a half before the release date and I entered it at that time. However, I did not receive the pre order bonuses (iron gjallarhorn or gjallarwing). I called Best Buy today and they said I should get an email from someone within 24 hours, likely within 3 to 4 hours. It's been over 12 hours so far. Something tells me I'm going to be calling them again tomorrow. Anyone else pre order from Best Buy and having this problem?
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Any update here? I have the same issue.
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They never contacted me. I called them back and they said they had sent two emails originally. One for the game, and one for the iron Gjallarhorn. I never received the iron Gjallarhorn email but they were able to give me that code over the phone. They also told me the gjallarwing was not part of their promotion. I told them that it was a pre order bonus which was advertised by Bungie as not being retailer specific, however, they were not able to assist me in regards to the gjallarwing. Looks like that falls to Bungie, but they never respond with anything helpful so I'm starting to think I'm never getting the sparrow.
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Same issue here. Have you gotten anywhere with Best Buy?