JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by BNGHelp4: 9/16/2016 11:58:18 PM
374

[BUNGIE] UPDATE 9/15: Destiny - The Collection Upgrade for Xbox

Hello all, [quote][b]UPDATE 9/15:[/b] Working with our platform partners, we expect this issue to now be resolved for most players. If you continue to experience this issue, please provide a Comment below with your current status.[/quote] We are actively investigating player reports regarding issues encountered with purchasing the Destiny - The Collection Upgrade for Xbox One. Thank you for your patience as we work with our platform partners to resolve this issue. For more information on the Destiny - The Collection Upgrade, please see: [url=https://www.microsoft.com/en-us/store/p/destiny-the-collection-upgrade/c05zh0czcmfj]Destiny - The Collection Upgrade in the Xbox Store[/url] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=45049]Destiny: Rise of Iron Support[/url] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44803]Destiny Purchasing Options for Upgrading from a Legacy Console[/url] [quote][b]9/16 @BungieHelp Tweet:[/b] Issues blocking some preorders for Destiny - The Collection Upgrade should be resolved. Report further issues here: https://www.bungie.net/en/Forums/Post/212136919 [/quote]
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Hi everyone, I live in Italy and yesterday I went to the local GameStop to buy a 30€ card to purchase the new dlc that costs 29€. Redeemed the code and I have the money on my account, checked the store and the preorder wasn't available. Logged on my brother's account and the preorder was avaible for him but the money was on my account so I couldn't purchase it. Today I checked again and the only thing I can buy is the collectors edition with all the old stuff I already have, at the price of 59€. Did I do something wrong? There is no single packed dlc? The preorder is far gone ok, but I want the single dlc! I tried buying it from the Xbox Store on the console, on the Xbox Live site, on Bungie Shop and in game where you can see the trailer, all of this without a result. Can anyone help me? Sorry for probably bad English.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    4 Replies
    1 2
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon