This really needs to be sorted, the collection upgrade bundle that was released a few days ago, THE POLICY FOR PURCHASE IS COMPLETELY WRONG!!
After spending about 3 hours on a chat with a Microsoft employee trying to find out why I couldn't purchase the collection upgrade on Xbox, they told me that the policy to qualify for the discount collection was that you [u][b]HAD[/b] TO OWN THE TAKEN KING ON [b]XBOX ONE![/b][/u]
(the discount bundle was [b]MEANT FOR[/b] PEOPLE [b]UPGRADING FROM THE 360[/b]!!)
CHANGE THIS PLEASE
Btw Bungie/Activision is responsible for this policy not Microsoft. Anyone who cares bump this by all means, I will spam this if I have to!
Edit:
Yes I have the taken king purchased for the 360 on the same account that I have been trying to use on android, iOS & windows 10 Xbox app as well as all browsers and through xbox One
Tldr: to purchase the collection upgrade bundle for [b]Xbox 360[/b] taken king owners, budgie's purchasing policy says you [b]need it on Xbox One[/b]!!!
English
#Help
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I think microsoft fixed it now. I dont have any destiny content on xbox one, I only had everything for 360. But today, I went to check if I could purchase the collection upgrade, which I couldnt before, and it let me. Everything works, meaning I can play destiny and all current content. I was just letting you know just in case you havent resolved the issue with the microsoft support yet.