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Edited by BNGHelp4: 9/16/2016 11:58:18 PM
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[BUNGIE] UPDATE 9/15: Destiny - The Collection Upgrade for Xbox

Hello all, [quote][b]UPDATE 9/15:[/b] Working with our platform partners, we expect this issue to now be resolved for most players. If you continue to experience this issue, please provide a Comment below with your current status.[/quote] We are actively investigating player reports regarding issues encountered with purchasing the Destiny - The Collection Upgrade for Xbox One. Thank you for your patience as we work with our platform partners to resolve this issue. For more information on the Destiny - The Collection Upgrade, please see: [url=https://www.microsoft.com/en-us/store/p/destiny-the-collection-upgrade/c05zh0czcmfj]Destiny - The Collection Upgrade in the Xbox Store[/url] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=45049]Destiny: Rise of Iron Support[/url] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=44803]Destiny Purchasing Options for Upgrading from a Legacy Console[/url] [quote][b]9/16 @BungieHelp Tweet:[/b] Issues blocking some preorders for Destiny - The Collection Upgrade should be resolved. Report further issues here: https://www.bungie.net/en/Forums/Post/212136919 [/quote]
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  • Started a new topic: Pre ordered Rise of Iron with gamestop, was emailed 30$ in microsoft credit but i cannot download the game(6 Replies))

  • Nope. THis is what we have so far: Cost $99 if you were part of the Beta, but you got house of wolves and dark below DLCs(which later bundled at $50 I think—still pissed about that). Then had to pay $40 to move it to XBone. Then had to pay ANOTHER $49 to play the taken king DLC, and now they want an ADDITIONAL $60 for the next DLC. Corporate greed at its best.

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    • Hey so I bought a code for ROI at Gamestop and the Codes for preorder bonuses worked fine but the Game itself does not work and when I enter the code all it says is " Code not found. Try re-entering the code. If that doesn't work Contact your merchant". If anyone else has this problem please let me know cause I want to see if I'm not the only one with this problem.

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    • I have a question regarding to the Collection Upgrade... I own everything back on the 360 and when I jumped consoles my bud gameshared with me. So my data has been transferred and has been for a few months now. I do not own anything destiny related on the Xbox One. I'm looking in the store and see that the Collection Upgrade is available for $40. Although my data has been transferred before the purchase, am I still eligible for the Upgrade seeing that I don't actually own it?

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      • I went into gamestop today and got the code for the 34$ credit to get the preorder DLC for Rise of Iron. I was able to input and receive the Iron Gjallarhorn and the Iron Gjallarwing but unable to purchase the Preorder DLC. I got into contact with Microsoft and asked them what was going on and they told me it was a big issue these past 48 Hours. They said it should be available to buy the collection upgrade but It will not let me even purchase that it just says its unavailable. Is there any way to get help? or if I were to buy the whole 60.00$ collection could I get reimbursed for the other 30?

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        • WHAT ARE YOU GOING TO DO BUNGIE??!? PLEASE PLEASE LET US KNOW YOU ARE LOOKING INTO THESE ISSUES!!

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        • Edited by OMEGA: 9/20/2016 11:09:23 PM
          Gt: OMEGA 7 Preordered RoI, was able to download iron Gjallarhorn and ghallarwing, but the Rise of Iron code just gave me $34 to have it put into my account but I cant unlock the Rise of Iron content now. "Requirements not met" In my purchase history it doesn't even show the "Rise of Iron" dlc

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        • Edited by RainingOrb9: 9/20/2016 10:54:25 PM
          Just tried to download using a gamestop code, got the money to load into my account, but i cannot access the pre-order on the bundle....please help

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        • Edited by Cubbie Havoc: 9/20/2016 10:24:58 PM
          I bought 25$ in xbox currency to buy the base Rise of Iron DLC from xbox store. But the base Rise of Iron DLC is not available to buy anymore. I do NOT want to spend 60$ on the Destiny Collection since I already have everything (with the exception of Rise of Iron), What should I do? Also, I have NOT redeemed my xbox card but I have scratched the code off.

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        • Everyone who was mislead into purchasing a DLC THAT WAS A PRE ORDER AND DID NOT GET IT NEEDS TO CONTACT THE BETTER BUSINESS BUREAU. THIS IS LITERALLY A RACKET. EVERY TIME BUNGIE DROPS A DLC SOMEONE IS GETTING SCREWED AND IT SURE AS HE'LL ISN'T BUNGIE OR ACTIVISION. TO BLATANTLY SELL US A PRODUCT OR A MEANS TO ACQUIRE THEIR PRODUCT THRU AN OUTSIDE VENDOR SHOULD BE BACKED UP 100%. WELL IT HASN'T BEEN BACKED UP. IT'S AN EZ FIX. GIVE IT TO EVERYONE NOW FREE. PERIOD. I'M SURE IT WON'T COME CLOSE TO BUNGIE DROPPING INTO THE RED PERIOD. If you were told you can purchase the dlc at gamestop and you purchase it months ago and then get your codes and input them just to find out that they don't work report this to the better business bureau. Report both gamestop and bungie for not backing up what they're selling. Gamestop purchase the dlc doesn't tell you that you are buying Microsoft points. (Misleading) Bungie: letting them do it. Because there is nothing they can do but tell you to purchase or spend the rest of the money to cover the difference. = padding the pockets of gamestop and bungie I'm -blam!-ing angry about this and everyone that didn't get this dlc that pre-ordered should get hot too.

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        • I have installed my copy of destiny the collection, but it says I own none of the dlc. How do I fix that?

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          1 Reply
          • Started a new topic: Destiny expasnion code(1 Reply)

          • I find it funny that I have both preorder items sitting in my postmaster but it wont let me buy Rise of Iron itself because I need to "purchase the bundle." Nice job Bungie

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          • Still not fixed. You all are a bunch of crooks. I'm reading a bunch of lip service and nothing explaining how to fix this. I bought 3 dlcs and only one worked cmon really. As much money as some of us have paid since the inception of this game. The pointing fingers game gets old.

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          • Still cannot purchase ROI I used gamestop to pre-order and I got MS points instead of the DLC. I went thru Xbox support and Gamestop support. Both say this is a Bungie issue. I paid my money and I followed directions. If I wanted MS points I would have purchased them. HOW CAN I GET ROI without buying the whole collection AGAIN?

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            • Edited by MaliciousFlyer: 9/20/2016 8:17:54 PM
              Not resolved. Why have to pay $60 if we already own everything else? Cost $99 if you were part of the Beta, but you got house of wolves and dark below DLCs(which later bundled at $50 I think—still pissed about that). Then had to pay $40 to move it to XBone. Then had to pay ANOTHER $49 to play the taken king DLC, and now they want an ADDITIONAL $60 for the next DLC. Corporate greed at its best.

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            • So if we don't want to pay for something we almost already own, we need to wait until 9/30? What if we wanted de preorder bonuses? I spent a lot of money in this game, still mad I could net sell back the first dlc's I got with the phisycal version of taken king, I didn't wanted to pay again for stuff I already have, so I can't benefit the preorder bonuses? I'm (sadly) getting tired of Bungie and this game...

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            • Edited by JawlessPeak4: 9/21/2016 10:25:48 PM
              Hi

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              • Still hasnt been fixed for me.

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              • I went to gamestop to pre order I get a $30 code for the game I enter the code and go to pre order says it's not avaliable and still not available.

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                • Whatever you do, DO NOT BUY THE BUNDLE to fix this problem unless you don't care about spending extra money.

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                • Same problem here what really like to know why this was not set up properly to begin with

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                • Xbox one store still not letting you get rise of iron dlc

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                • Cant download game from xbox store

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                • my code was redeemed in the store but did not get rise of iron when going to the yellow axe it said my code was already redeemed still no game unless i purchase the whole bundle

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                  • Edited by xrisb: 9/20/2016 6:08:59 PM
                    Spent over two hours with MS trying to resolve this. Bought the pre-order through GameStop. Got codes yesterday. Sparrow and Gjallarhorn installed correctly and are sitting in postoffice with requirements not met. Purchased ROI using code that created credit yesterday. Was sitting on "working" yesterday when power outage reset system. Game center shows Destiny "recently installed", not ROI. The option to purchase ROI is gone from the store and MS says the only solution is wait until 9/30. Really Bungie? This needs to get ifxed... XBONE, gamertag xrisb

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